
Best Practices for Writing IVRs
There are many things to consider when writing IVRs (Interactive Voice Response) and designing a positive caller experience, which can seem daunting. We’ve broken down
There are many things to consider when writing IVRs (Interactive Voice Response) and designing a positive caller experience, which can seem daunting. We’ve broken down
While a rapid 5G rollout continues across the UK, there are still doubts around the service, its costs and its availability. In this blog we
Celebrating success! NT help Rexel boost productivity by deploying Wildix Last week, NT Voice & Data Solutions celebrated the success of the Rexel VoIP project,
The NT Voice and Data team have worked so hard over these past few months, delivering one of our largest projects. This involved our fantastic
For businesses, a communication system is a strategic asset; and technology in this area runs fast. That’s why NT Voice & Data works closely with
Just over a year ago, COVID drove the nation into a state of remote work. Whilst many employees will opt to work from home as
We had a fantastic evening at the East Midlands Chamber Nottinghamshire Business Awards on Friday night. It was brilliant to be shortlisted for the Business Improvement
NT Voice & Data Solutions had a fantastic time last week at the Wildix Partner Day. Wildix is an award-winning VoIP communication system and we
GP surgeries require a friendly, prompt and efficient service. Patients are often calling with concerns and they want a quick and reliable response, therefore the
It’s unsettling to see that cyber-crime raised significantly throughout the Covid-19 pandemic. In fact, it’s reported, that currently there is a data security incident almost