Lease Line Protect
Plan | Protect
NT Lease Line Protect is service wrap for Lease Lines (multi-vendor environments).
This service includes internal infrastructure diagnostics, health checks, dedicated engineering resource and guaranteed SLAs whether the product is provided by us or not.
Benefits of NT Lease Line Protect
Out-of-hours 365/24/7 trouble shooting support by our in-house staff, working along with your IT teams and 3rd party suppliers to diagnose and resolve faults.
This can help reduce the risk of interruptions to the end-to-end service caused by combined network/telephony issues.
Engineering site visits, this may be Openreach or own in-house engineer (max. value per annum £250.00).
Risks without NT Lease Line Protect
Often the customer has multiple service providers (e.g. external IT, one company providing the PBX, and others providing the connectivity) that make up the full service.
Not knowing which supplier should resolve the issue creates huge frustration, and worse, causes delays in resolving the ongoing, often service impairing, issue.
Why Choose NT Voice & Data Solutions?
We Use Our Own Engineers
Experienced, Accredited and friendly In-house technical team with nationwide coverage.
Customers Stay With Us
We have been accredited with the prestigious “Partner in Customer Excellence” award by one of our main partners and keep the Customer Experience at the core of everything we do.
A Dedicated Account Manager
You have an experienced account manager on hand whenever you need some assistance.
Staff Longevity
The team at NT Voice & Data are loyal and many have been with us for years, which brings a wealth of knowledge and experience.