About NT Voice and Data Solutions
Welcome to NT Voice & Data, the telecoms company that always put people first. Founded in the vibrant city of Nottingham, we’ve been trading since 1986!
We provide the complete communication solution for your business. Whether you are local or further afield, we can digitally transform your business from today.
Why we are not your average telecoms company:
- We always put people first.
- We believe our team is our best asset!
- We ask the right questions. How can we help your business grow? Could you work smarter, not harder?
- We look to the future and stay ahead of the game.
- We go above and beyond. Always.
Communication really is made simple.
We value our team as one of the greatest assets our organisation has, and we constantly invest in training to ensure they are up to date with the latest technology. That’s why many of them have been with us from day one.
I’ve been privileged to have been employed at NT Voice & Data since 1993 and I have enjoyed the years working with an excellent team of staff to deliver a high standard of service to our customers. I like to keep up to date with latest IT/Comms technology and I’m keen to help our customers see how they can adopt this into their businesses. When I first joined NT Voice I was originally trained as a telecoms engineer and enjoyed the satisfaction of providing new communications platforms to our customers.
Delivering customer satisfaction remains a high priority especially as I now have the responsibility of being the Director of Operations.
Outside of work, family time is top of the list! I have three great kids who make me smile every day. I also love the snow, surfing and football.
I joined NT Voice in1999 and I am enjoying my time here in helping the company to grow.
As Sales Director of NT Voice & Data some of you may of met me before from your customer visits.
Outside of work my young family keep me busy! I enjoy travelling and I like to keep active running and playing football regularly.
I have had the pleasure of working at NT Voice & Data Solutions since 2007. The ever-changing technology ensures the work stays fresh and interesting, and we have a great team to work along with, who I consider to be my friends and not just work colleagues.
I spent many years at NT Voice as Service Manager. Now as Operations Manager I am still driven to ensure the team delivers excellent customer service.
Out of work I try to spend as much time as possible with my family.
I have worked at NT Voice & Data Solutions since 2013 and have gained a wealth of experience and knowledge.
Since leaving school I have always enjoyed engineering and working out how to fix technical faults. As service manager I enjoy working with a fantastic team of engineers and make sure we all provide excellent customer service.
Outside of work I enjoy building computers and spending time with my two kids.
Customer Service Manager
I’ve been at NT Voice for 14 enjoyable years. As Customer Service Manager, I look after our customer service team, who manage the processing of all of our new orders, processing changes to existing services and handling faults.
We always strive to deliver the best possible service to our customers and are always happy to help with any enquiries.
I enjoy walks in the countryside and cycling. I also love music and playing the drums.
As Office Manager I’m tasked with running the office in a professional manner and to the benefit of our customers and staff. I’ve worked in an office for more years than I can remember (or want to!) and amassed a range of skills over time.
This includes being able to make a perfect cup of tea and being Mother hen to all the staff here.
Outside of work I enjoy gardening and I now have a greenhouse to grow some of my own veg – varying results this year! I enjoy weekends away and especially seeing my Son and his family who now live in Cornwall.
Midmarket Unified Communications (UC) Experts Partner
NT was awarded the prestigious credential of Midmarket Unified Communications Experts, demonstrating superior skill and customer satisfaction in the design of collaboration solutions (including video) for the Avaya IP Office Platform.
It makes sense for organisations to seek out an SME Expert partner as an assurance that the solutions offered to them will add real value to their business, and that they will receive unparalleled support going forward. To achieve SME Expert Status, NT have demonstrated to Avaya that they meet and exceed the exacting standards required in a range of core areas which include:
- Customer support
- Technology expertise and knowledge
- Service ticketing and support
- Marketing support
- Sales revenue
Partner in Customer Excellence
In addition to being awarded SME Expert Status, NT Voice has been designated ‘Partner in Customer Excellence’ in August 2014 by Avaya, thanks to achieving significantly higher scores in our customer satisfaction surveys. The NT Voice & Data team pride themselves in a friendly, customer-first approach and this valuable accreditation recognises that as a company, we go consistently above and beyond for our customers.