About NT Voice & Data Solutions
We provide communication solutions to keep you and your customers connected, simply.
By looking to the future and putting people first we take your business to the next level by working smarter, not harder.
NT Voice & Data Solutions provide the complete communication solution for your business.
Welcome to NT Voice & Data Solutions, an award-winning provider of communication solutions for business. Founded in the vibrant city of Nottingham, we’ve been trading since 1986. During this time we have proudly developed strong, long-standing customer relationships. Also, we have developed a close-knit, friendly team who have a wealth of knowledge behind them.
The NT team provide the complete communication solution for small and medium sized businesses. As a result your business can benefit from bespoke connectivity, mobile, cloud/VoIP solutions and so much more. For instance, your business can be provided with super-fast broadband, which is now an essential for the hybrid workforce. Along with this we can set you up with the very best business phone systems. Above all, we will make sure to find a tailored solution for you. In addition, you will receive industry-leading customer service from day one.
Whether you are local or further afield, we can digitally transform and future-proof your business today. This is because our in-house engineers travel nationwide. Therefore it’s no problem if your business is located in the East Midlands (Leicestershire, Birmingham), or elsewhere (London/Manchester).
Why we are not your average telecommunications company:
- We always put people first.
- Our team is our best asset!
- Questions are key to us. How can we help your business grow? Could you work smarter, not harder?
- We look to the future and stay ahead of the game.
- The team go above and beyond. Always.
Communication really is made simple.
We value our team as one of the greatest assets our organisation has. Therefore we constantly invest in training to ensure they are up to date with the latest technology. As a result, most of the team have been with us from day one.
I’ve been privileged to have been employed at NT Voice & Data since 1993. I have enjoyed the years working with an excellent team of staff, helping them deliver a high standard of service to our customers. Furthermore, I like to keep up to date with latest IT/Comms technology and I’m keen to help our customers see how they can adopt this into their businesses.
When I first joined NT, I was originally trained as a telecoms engineer and enjoyed the satisfaction of providing new communications platforms to our customers. Delivering customer satisfaction remains a high priority especially as I now have the responsibility of being the Director of Operations.
Outside of work, family time is top of the list! This is because I have three great kids who make me smile every day. I also love the snow, surfing and football.
I joined NT Voice in 1999 and I’m enjoying helping the company grow.
As Sales Director of NT Voice, some of you reading this may have met me before from your customer visits.
Outside of work my young family keep me busy! I also enjoy travelling and I like to keep active by running and playing football regularly.
Being at NT Voice & Data Solutions since 2013 has meant I have gained a wealth of experience and knowledge.
Since leaving school I have always enjoyed engineering and working out how to fix technical faults. For that reason, I now enjoy my role as service manager. Most importantly I enjoy working with a fantastic team of engineers and make sure we all provide excellent customer service.
As well as this, outside of work I enjoy building computers and spending time with my two kids.
Customer Service Manager
I’ve been at NT Voice for 14 enjoyable years. As Customer Service Manager, I look after our customer service team, who manage the processing of all of our new orders, processing changes to existing services and handling faults.
We always strive to deliver the best possible service to our customers therefore always happy to help with any enquiries and much more.
In my spare time I enjoy walks in the countryside and cycling. I also love music and playing the drums.
As Office Manager I’m tasked with running the office in a professional manner to benefit our customers and staff. I’ve worked in an office for more years than I can remember (or want to!) and amassed a range of skills over time. Consequently, I’m now able to make the perfect cup of tea! Above all, I enjoy being Mother hen to all the staff here.
Outside of work I enjoy gardening and I now have a greenhouse to grow some of my own veg. Along with this, I enjoy weekends away. I especially enjoy seeing my Son and his family who now live in Cornwall.
Wildix Platinum Partners
Wildix is aimed at small to medium sized businesses and brings together outgoing and incoming calls within an efficient, simple to use, interface. Most importantly, this is the first web-based smart working solution dedicated to companies who want to increase their productivity with a 100% secure-by-design system.
Midmarket Unified Communications (UC) Experts Partner
NT have been awarded the prestigious credential of Midmarket Unified Communications Experts. This is due to demonstrating superior skill and customer satisfaction in the design of collaboration solutions (including video) for the Avaya IP Office Platform.
It makes sense for organisations to seek out an SME Expert partner as an assurance that the solutions offered to them will add real value to their business. Moreover, they will receive unparalleled support going forward. To achieve SME Expert Status, NT have demonstrated to Avaya that they meet and exceed the exacting standards required in a range of core areas which include:
- Customer support
- Technology expertise and knowledge
- Service ticketing and support
- Marketing support
- Sales revenue
Partner in Customer Excellence
In addition to being awarded SME Expert Status, NT Voice has been designated ‘Partner in Customer Excellence’ in August 2014 by Avaya. This is due to achieving significantly higher scores in our customer satisfaction surveys. We consistently go above and beyond for our customers and this valuable accreditation certainly recognises this.
Recent Case Studies
Motor Neurone Disease Association
We are very proud of our charity partnership with Motor Neurone Disease Association (MNDA). Motor Neurone Disease is life-limiting and MNDA help by funding and promoting research. Furthermore, the chairty aims to significantly improve care and support for people with MND, their families and carers.
2021 excitedly marked our 35th year in business! Because of this, the NT team decided to run/walk 1,675 miles across 35 consecutive days. As a result of this challenge, we managed to raise much needed funds for Motor Neurone Disease Association. You can read more about this challenge on our blog >