Training & Support
We help you get the best out of your systems.
When you have a new telephone system it can mean new opportunities and new ways of working and you can accelerate adoption within your business with the right training and guidance. To help you adopt fresh practices and processes, we include training on all new installations. All of our training staff are employed by NT Voice & Data and work closely with our professional services team to ensure all our training material is technically up to date.
Our training ranges from handset training, reception console training, contact centre software training and system maintenance training. We can provide training in all aspects of your new telephone system, whether you require training for your IT teams or general users of the system. Our professional services and support team can provide training to you at a user or administration level, or even provide a consultative service to address shortfalls in knowledge around the business.
User Training Videos
We understand the importance of training your staff, however we also know that from time to time this can become challenging due to staff turnover, your time and also the end users time. To help we have put together a list of key videos which can help you teams utilise their phone system. Should you wish to receive on site training this can be arranged by contacting your account manager.
Click the bullet points below to be directed to the video tutorials.