Intelligent Phone Solutions For Hotels

Say goodbye to an outdated hotel desk phone and say hello to an advanced telephone system from NT Voice & Data.

A smart hotel phone system allows you to offer your guests additional facilities that add value, while delivering exceptional customer service. It’s important that communication between guests and the hotel staff is smooth, and we at NT Voice & Data can help with this. Our phone systems for hotels are affordable and can reduce costs, which means you can make the most of your staff and resources.

We can equip you with VoIP phone systems, which are quickly replacing the traditional PBX. Hosted phone systems store information securely into the cloud, which is a great for saving space. Our hosted phone systems at NTVD will save you money, whilst providing high quality calls at the same time.

“We have already seen a growth in the number of positive reviews on TripAdvisor, commending us on the high level of customer service we provide. I have no doubt that this is a result of the improved communications we now have in place around the hotel.” 

– Steven Lee, General Manager for The Royal Victoria Hotel

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Key Features of Hotel Phones From NTVD

CRM Integration

This allows you to offer a personalised experience and tailor promotions to your customers’ needs.


Apps that let you extend your communication to mobiles, laptops, and tablets.

Conference Calls

Virtually connect with your team, clients or suppliers.

Call Reporting

All calls are logged.

Text Messaging

Communicate by text using your main telephone line.

Faster Service

Staff can have WIFI and DECT handsets, perfect for when they are on the move and away from the front desk.

Hotel Phone Systems We Recommend

Wildix Unified Communications


Wildix looks into the future and will enable easy communication between hotel staff, thanks to Collaboration, the communication solution of Wildix. Having all of the different Unified Communication tools that the Wildix system offers at their disposal, the hotel staff can now focus on their business while providing the best customer experience.

Find out more about Wildix here.

LG Ericsson

LG Ericson provide hotel phone systems which are feature packed, supporting each member of your team with the tools they need to do a great job. The smart phone system will further enhance your guests stay, making you stand out from other establishments.

Find out more about LG Ericsson

Features of Hotels and Hospitality Phone Systems

Smart phone systems for hotels are now an effective and quicker way for guests to make requests in the comfort of their own room. The receptionist will even know who is calling, which provides a memorable and personal customer service. Just by connecting your phone with your CRM or front of house system, your guests can simply extend their stay or order dinner from their handset. More features include:

  • Wake up alarm calls
  • Multi-language selection
  • Guest voicemail box
  • Room to room calling
  • Direct dial
  • Smart voicemail
  • Child monitoring
  • Warm welcomes
  • Room status
  • One-touch services

Why Choose NT Voice & Data Solutions?

We Use Our Own Engineers

Experienced, Accredited and friendly In-house technical team with nationwide coverage.

Customers Stay With Us

We have been accredited with the prestigious “Partner in Customer Excellence” award by one of our main partners and keep the Customer Experience at the core of everything we do.

A Dedicated Account Manager

You have an experienced account manager on hand whenever you need some assistance.

Staff Longevity

The team at NT Voice & Data are loyal and many have been with us for years, which brings a wealth of knowledge and experience.