“We are currently experiencing a high volume of callers” The average Brit spends up to 6.5 hours a year waiting on hold. 9.9% of called
Automate to Success Call Centre Automation can save you time and money by using technology to perform tasks that may currently be performed by a
Calling all SME’s, using UCaaS, VoIP and IVR could help you improve your CX! Confused? Use of acronyms seems to have skyrocketed over the
How to Improve Customer Experience with your Phone System Your phone system is a useful tool for both you and your customers – It’s a
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