Cloud Business Phone Solutions
Unleash the true potential of your business with NT Voice & Data Cloud.
Traditional on-premise phone systems no longer match the needs of today’s modern businesses. We are now living in the age of Cloud Communications and most businesses are moving away from the traditional PBX, transitioning to Voice Over Internet Protocol (VoIP), which uses the internet to transmit calls.
In an increasingly digital world, businesses are thriving using cloud-based technology. To support the growing trend for home and flexible working, our Cloud phone solution is a complete communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. NT Voice & Data Cloud takes the burden away from your IT team and we help manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, maximising individual productivity.
Switching to a cloud phone solution maximises your profitability and unleashes the true potential of your business. The longer your business sticks with an outdated phone system, the more growth opportunities your business will miss out on.
Features & benefits of NT Voice & Data's cloud hosted VoIP business phone solution:
NT Voice & Data Cloud gives you access to sleek and efficient handsets and headsets, along with an easy-to-use web interface. Our cloud solution also helps to improve your organisation’s productivity and image due to seamless integrations with well-known CRM systems. Softphone features help present highly professional communications with the minimum of effort. It’s communication made simple.
Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. NT Voice & Data Cloud is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call. We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls. You can get a data feed for your Cloud service which will let you export the statistics you need to help analyse call patterns and manage your business.
Call quality, as with any communication system, is clearly dependent on the underlying access available. You can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business.
NT Voice & Data Cloud is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees. As our communication solution is cloud-based and accessed via a web-based portal, there are no PBX maintenance costs, and with minimal capital outlay it’s a reliable and proven service whatever your business.
Our cloud solution provides everything from handset to core network access, on-site installation to training and help guide, saving you time and hassle. Full support including training, number porting, provisioning and UK-based assistance is provided, giving you complete peace of mind. NT Voice & Data Cloud offers your business a more flexible, lower cost alternative to a traditional phone system.
The Collaborate platform is an easy-to-use Unified Communications platform that will suit businesses of all sizes who value flexible working and need to communicate on a regular basis.
Many businesses are using a variety of channels for both internal and external communication. The most important is still voice, with email being challenged by chat, conferencing and video. Companies have used multiple channels to improve customer service and speed of response. These have evolved, leaving many organisations with tools from several vendors – Skype for internal calls, WebEx for conferences, WhatsApp for chat etc. Employees are spending time switching between tools or waiting for a response, and businesses are paying for apps that are underutilised.
We provide the complete Unified Communications solution, providing businesses with an easy-to-use and reliable collaborative experience across multiple devices and sites. Unified Communications as a Service (UCaaS) provides an integrated approach that links these channels into a single solution and provides additional collaboration tools, such as document and screen sharing.
The Collaborate softphone provides a complete UCaaS solution that works across fixed and mobile and provides a common UC experience across all devices. Additionally, users can move seamlessly from one device to another in real time: for example, when leaving the office or home desktop and transferring to a mobile device. Collaborate is built on a proven, easy to use, platform. Employees benefit from using the most integrated UC tools, and organisations also benefit from dealing with one supplier and receiving one bill.
Improves business outcome by lower costs and aiding staff to be more efficient and effective, both as users and administrators.