2022 in Review

And so the year seems to have effortlessly slipped through autumn and heading straight for winter. As the year comes to a close, now is the ideal time to sit back with a warm drink and look back over the year so far.

With our workforce together again in our Nottingham office, we are pleased that throughout the year we have been able to continue to offer you communication solutions, keeping you up to date with:

• Ofcom changes
• Ways to future proof your communications
• Tips to improve Customer Experience.

In September we were also pleased to welcome Ashley Tidman and Ellis Norton to our Sales and Customer Service teams, respectively.

Smart phones are part of everyday life. From maps and directions, to shopping, our telephones are an integral part of our lives – you’re possibly even reading this on your phone. Keeping your phone – and your data – safe in the first instance is paramount.

One of our blogs from September (Stay Smartphone Safe) looked at ways to protect your device and your data in this modern world. Packed with good reminders, click here to read it again.

Knowing your data is safe is one step to mobile peace of mind. Confidence that your business tariff will deliver is another. NT V&D offer a range of flexible business tariffs, from the UK major networks (EE, Vodaphone and O2) giving you a bespoke tariff which delivers all your mobile requirements.

Contact us today to review your current mobile setup and find out which of our competitive tariffs are tailored to your business usage and requirements.

When a customer calls your business, what is their experience? On average, callers to SMEs spend 20% of their call time on hold – how can you make the most of this time?

With NT Studio, you can help direct callers to the right place, swiftly and clearly, reducing frustration and increasing customer experience. More than just recordings, NT Studio includes everything you need to turn ‘On-Hold Music’ to ‘On-hold Marketing’. Click here to find out how.

A highlight of the year was the UK IT Industry Awards. 

The UK IT Industry Awards ceremony took place on 9^th November, and NT V&D attended along with Rexel on the night. Technology is one of the fasted growing industries in the world. The UK IT Industry Awards aim to reward those working towards a better world through IT. Our recent blog explains how they do this and some photos of the event. We had a fantastic time and are thrilled they were shortlisted for the category. 

We want to thank all our customers for their continued support during 2022. We couldn’t do it without you! 

Don’t forget our offices will be closed during the bank holidays, however, our usual support helplines will be covered during this time.